Considering last month’s outage, one would have thought the okes at Microsoft would have beefed up the BPOS service offering but it’s not to be. There were problems logging into Exchange and SharePoint Online yesterday morning for about 3 hours. This outage, apparently caused by network hardware issues, mostly affected North America and British customers.
Microsoft seems to be betting the house on Office 365, BPOS’ successor. Based on experiences related in the Online Services forum, Microsoft had better get it right otherwise customers will be flocking away from the service. Office 365, set to launch on 28 June, has come in for its fair share of criticism from Microsoft resellers, which suspect it is part of the first efforts from Microsoft to nick their business.